Frequently Asked Questions
Q. What type of details do I need to provide for an estimate or quotation?
If you are unsure we can work with you step by step to ensure you have the details we need to provide a complete quotation.
You may want to consider the following information:
- What is the end result that you require?
- You may need to provide us with electrical drawings or we can provide them for you.
- Are there specific components that are required in the project?
- What electrical standards are required for your machine?
- When is the area available so can we complete the project?
- Is there an issue of non-union labour working on your site?
- What is your budget for this project?
- Are you open to suggestions for alternative materials?
Q. How do I know that it’s going to look right / work right / be right?
A. There is definitely an element of trust involved when selecting an electrical integrator. Our experience, the quality of the work, and the caliber of the clients and projects is the best proof that we can offer. We encourage you to look at the photos and review our client list, and if you have any questions or want to see more examples from our portfolio, give us a call.
Q. If I give you a budget, can we work towards it?
A. Yes. As mentioned above, the custom electrical integrator’s world is full of possibility. Sometimes prioritizing requirements can be helpful. TechElectric has the experience of many manufacturers and different types of equipment, which gives insight to many cost-effective solutions.
Q. Do you have temporary staff to fill in as needed?
A. Yes. We have provided our staff to work in outside/customer’s facilities from one day to months on a contract basis.
Q. Why is there a 2-hour minimum?
A : The 2-hour minimum begins when we leave our shop; this covers our travel time, preparation time and the repair itself.
Q. I have old equipment running in our plant, can you service it?
A. This is a common request. For the past 20 years of our business operation we have maintained outdated programs, a Windows 95 operating system and expired equipment information just for this purpose. We have access to outdated parts that will get your system up and running. TechElectric is known as an expert at renewing old equipment with new updated hardware and software.
We recommend updating your systems on a regular basis to improve efficiency.
Q. Do you service outside of the GTA?
A. Yes, we can provide services anywhere within North and South America and Europe. In fact, we love to travel; if there is an opportunity to travel to do our work we will welcome it.